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Refund & Shipment

SHIPMENT POLICY

All orders are processed within 24 hours. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING CHARGES

We ship products throughout India we offer FREE SHIPPING on all our orders.

DAMAGES

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. However, you can contact us in such a case and we will do our very best to help you! 

CANCELLATIONS & RETURNS 

We strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

  • We are not responsible for any damage caused after delivery.
  • Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms.
  • Returns and exchange requests will be subject to checking and vetting by our QA Team.
  • Damages due to neglect, improper usage or wrong application will not be covered under this Policy.

All products once purchased are non-refundable. In general, an item may be eligible for return within 7 days from the date of Product Delivery if it fulfills any of the following conditions:

  • Sold in a physically damaged condition.
  • Has missing products
  • Product packaging not opened, product not used.

For Cancellations please email us on info@khadyam.in within 12 hours of your order.